Service terms

Accounts and permitted use

Use HVACPrice for business equipment pricing and customer estimates. Keep account access secure and invite only people authorized to work with your company's information. Do not use the service to send unsolicited bulk email, access another company's data or interfere with the service.

Subscriptions

Starter is $89 per month for up to 10 total team members; Growth is $149 per month for up to 25. The owner and pending invitations count toward the limit. A paid subscription is required; no free trial is included. Checkout displays the payment amount and billing terms before you confirm. Subscriptions renew according to the Stripe checkout agreement until canceled.

The company owner can manage payment details and cancel through the billing portal. The portal displays the effective date of subscription changes. Contact support if a charge appears incorrect. Canceling a subscription does not by itself request deletion of company records.

Your estimates and inputs

You are responsible for reviewing costs, labor assumptions, markup, scope, customer details and the final estimate before sending it. The starter equipment catalog contains example prices, not live supplier quotes. Estimates and AI-generated summaries are tools to help prepare a quote, not a promise about equipment performance, job profitability or customer acceptance.

Enter only customer information and content you are authorized to use. An internal accepted/lost status does not itself obtain customer authorization for work. The mobile estimate workflow does not calculate taxes.

Usage and availability

Each company has a daily allowance of 100 estimate email attempts and 100 optional AI requests. Standard keyword lookup and PDF downloads do not consume AI requests. The service requires internet access. Email-provider acceptance does not guarantee inbox delivery. Accounting sync, automated follow-ups, photo identification and offline operation are not included.

We may restrict abusive use to protect the service and other customers. If a problem prevents normal use, contact support with enough detail for us to investigate. Do not include passwords, payment-card details or API keys.

Support and changes

Help is available through the in-app guide and support email. We may update features and these terms as the service develops. Material billing changes will be communicated before they affect a renewal. Keep your account email current so you can receive service notices.